FAQs
Frequently Asked Questions (FAQ)
1. What is Zorixx?
Zorixx is a USA-based online store offering a curated selection of kids accessories that combine fun designs, comfort, and everyday practicality. We focus on providing safe, stylish, and high-quality items for children of all ages.
2. Where do you ship?
We currently ship within the United States only. At this time, we do not offer international shipping.
3. How long does shipping take?
- Order Cut-Off Time: 5:00 PM (GMT-05:00)
- Handling Time: 1–3 business days (Monday–Friday)
- Transit Time: 5–7 business days (Standard Shipping)
- Shipping Cost: $15
Note: Delivery times are estimates and may vary due to holidays, weather conditions, or carrier delays.
4. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use the tracking link provided to monitor your shipment in real time.
5. Do you accept returns?
Yes. We offer a 14-day return policy on eligible items. Items must be unused, in original packaging, and with all tags attached.
For full details, please refer to our Refund & Return Policy.
6. When will I receive my refund?
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
- Refunds are issued to your original payment method
- Processing time is typically 5–7 business days
Please allow additional time for your bank or payment provider to process the refund.
7. Are your products safe and durable for kids?
Yes. Our kids accessories are carefully selected with safety, comfort, and durability in mind. We prioritize child-friendly materials and designs that are suitable for everyday use.
Business Details
Business Name: Zorixx
Store Focus: Kids accessories
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: zorixx@stylixa.store
Business Address: 3137 W Buckeye Rd Lot 148, Phoenix, AZ 85009, US